Detail process maps for documenting, developing, improving and managing business processes. Graham process maps clearly show the interrelated flows and relationships of multiple forms, emails, reports, databases, systems and other items in a process. Used to support business process improvement methodologies, training, audits, certification requirements, preparing procedures and other tasks that demand transparency in business processes.

Graham Process Maps tell a story -- They tell the reader WHAT is going on; what items (forms, documents, databases,etc) are used and WHAT happens to each item. For each item, they identify WHO is doing the work and WHERE the work is being done. The work is laid out in sequence to show WHEN any particular task occurs relative to others. The symbols call attention to value-added work, non-value-added work, work inspections (controls), movement of work from one location to another and Delays (when nothing is happening). No other mapping technique provides the level of transparency that is provided by a Graham Process Map. No other mapping technique provides the level of decision-making support that is provided by a Graham Process Map. No other mapping technique provides the level of support for analysis that is provided by a Graham Process Map.

The Ben Graham Corporation pioneered the study of business processes and has provided consulting services, coaching and education in business process improvement since 1953. They introduced Graham Process Mapping Software in 1990. Graham Process Mapping Software produces a unique brand of process map that clearly documents all the manual process work as well as the automated workflow. They have been helping organizations see the whole picture for over fifty years.

Become the business process expert!...
Graham Process Mapping Software is wrapped in a methodology that helps people be successful. Collect good data, prepare good charts and make good things happen!

Understand the facts...
Graham Process Maps tell a story... Graham Process Mapping Software IS THE ONLY mapping tool designed to follow the flow of all process items (forms, emails, reports, systems...) AND show how they relate to each other. No other methodology attempts to show these items. Graham Process Maps aren't conceptual maps -- they are reality maps.


They tell the reader WHAT is going on; what items (forms, documents, databases, etc) are used and WHAT happens to every copy of each item.

For each item, they identify WHO is doing the work and WHERE the work is being done.

The work is laid out in sequence to show WHEN any particular task occurs relative to others.

The symbols call attention to value-added work, non-value-added work,

work inspections (controls),

movement of work from one location to another, and

Delays (when nothing is happening).


No other mapping technique provides the level of transparency that is provided by a Graham Process Map. No other mapping technique provides the level of decision-making support that is provided by a Graham Process Map. No other mapping technique provides the level of support for analysis that is provided by a Graham Process Map.

Graham Process Maps speak the language of process...
They are very different than other mapping tools that are conceptually-based, and force multiple and parallel flows into an abstract single-line process map. Preparing high-level abstract maps, in itself, is difficult and it requires the flowcharter and the reader to make assumptions about each box in the process. Conceptual single-line process maps also require the analyst to "dig in" and research each box in order to determine the records and the steps and make informed decisions.


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